Shipping and return policies for Death Kommander

Shipping Info

Merch will be sent out once a week and orders should arrive within 5-10 working days within Europe.

Import taxes, custom issues and fees:
Orders that are shipped to countries outside of the EU (The European Union). may be subject to import taxes, customs duties and fees levied by the destination country ("Import Fees"). The recipient of an international shipment may be subject to such Import Fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. If the products are rejected and not able to be brought into your country all costs must be borne by the recipient.

Some of our products are available for pre-order. If your order contains a pre-ordered item, it will be shipped as soon as the pre-ordered item is in stock.

We reserve ourselves for possible errors, product changes, price adjustments and any color defects. We reserve the right to adjust any price errors before and after the order has been processed.

Return Policy

As soon as you have received your product, it is important that you immediately inspect it. In case of damaged packaging, please refer to the shipping company for refund. We require highest quality of our suppliers and ensure that the goods you ordered by us are delivered free of defects. Should you receive a defective or defective product, please contact us as soon as possible via mail or through facebook. Please describe the nature of the error and attach a picture file, so we can understand the nature of the error.

Your right of withdrawal (withdrawal period) is valid for 14 days. In your message to us, it must be clear that you want a replacement or other form of compensation. The withdrawal period begins to run on the day you received the item or a substantial part of it. If the agreement concerns a custom-made item - or a product that has a clear personal touch, the withdrawal period begins on the date we provided information.